Customer Service & Order Processing

E-Retail Shops - About Us Our Market & Business
We are family owned internet retailer focused on pet supplies and baby supplies. We are constantly searching for ways to grow, which includes entering new markets, adding new products, and finding new sales channels. The online retail industry is fast paced and constantly changing. As a result our company has changed a lot in the last year and will continue to change in the future.
Our Mission
E-Retail Shops provides valuable niche products to customers through informative, helpful, and innovative shopping experiences. Our team has a positive influence in the lives of our customers, suppliers, team, and community by operating on our principles profitably and debt free.
Type of Person We Are Looking For:
A team member, someone who will take responsibility for their actions and problems they are faced with and treats challenges as opportunities to learn and grow.
1. Takes Initiative
2. Treats others like they want to be treated
3. Positive Attitude
4. Self-Motivated
5. Goal/Result Oriented
6. Responsible
7. Honest
8. Hard Worker
9. Fast and willing learner/willing to change and learn new things
10. Willing to help out where it is needed, whether it is calling customers or cleaning a bathroom
Schedule/Expected Hours:
30-40 hours a week, starting at 8-9 a.m. Pay ranges from $10-$15/hour depending on passing certain standards and time spent with us. There is a 3-month probation period that will start at $8/hour and increase after passing product and information tests.
What You'll be working on:
Customer service (emails/phone calls), order processing (updating orders, printing shipping labels), product research, editing/adding products to online stores. Processing orders through our online stores as well as on Ebay and Amazon. Shipping and packaging orders and receiving inventory shipments.
Our Work Atmosphere
We have a low key, friendly atmosphere, we dress casually but we work hard. We strive to constantly improve and provide our customers with excellent products and service.
Must Have Skills:
Typing: At least 50 words per minute (will be tested)
People Skills: Friendly & personable, comfortable calling people and talking with customers.
Computer Skills:
Excellent working with computers and comfortable working with multiple programs at one time. A Majority of time will be spent using a computer, switching between programs, and performing multiple tasks simultaneously like talking on the phone and updating orders. (Software used: Microsoft Word, Microsoft Excel, Quickbooks, Shipping Software, Email Programs)
Word Processing: Proficient typing, spelling, and writing
Product Packaging: Able to lift and carry 50 lbs.
Contact: Cameron Muir
Phone: 801-691-3898
Email: cameron@seahorse-enterprises.com
To Apply contact Cameron Muir at 801-691-3898 or send your resume to
Cameron@seahorse-enterprises.com, or drop it by our office at 71 S. 1380 W, Lindon, UT 84042

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