Account Manager

We are looking for a professional, passionate and friendly Account Manager who will partner with and ensure the long-term success of our customers.
You will be responsible for developing long-term relationships with a portfolio of assigned customers and connecting with key decision makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions based on our customer needs.
Responsibilities
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted adviser relationship with key customer stakeholders.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly all project details for accurate production and product output
Identify and grow opportunities and collaborate with sales teams to ensure growth attainment
Assist with high severity requests and issue escalation
Requirements
Printing and graphic arts background is preferred
Account management or other relevant experience preferred
Demonstrated ability to communicate effectively at all levels of the organization, including executive and C-level and production staff
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Must be very friendly and a self-starter
High level problem solving and resolution skills
Contact: Tara Jones
Phone: 801-224-8666
Email: Taraj@alexanders.com
Contact Tara Jones at Taraj@alexanders.com. Please include resume, any letters of reference and salary requirements in your email.

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